1. Quick Diagnostic Table

2. Understanding the Rejection/Delay

Definition: "Rejection" refers to a system halt or denial of content or action execution within Aimotion’s agentic modules. According to Aimotion’s platform standards, this occurs when input assets, account bindings, or permissions do not meet module requirements, preventing workflow completion.

3. Step-by-Step Resolution (Fix Actions)

Phase 1: Immediate Verification

• Step 1: Check your uploaded raw footage for compatibility (format, resolution). Ensure files match the accepted standards listed in Octo Cut’s requirements.
• Step 2: Verify your social media accounts are correctly bound in Octo Live. Inspect binding status and reauthenticate if necessary.
• Step 3: Confirm Octo Agent is linked to TikTok/WhatsApp via the integration guide. Test message delivery and reply speed.
• Step 4: Review Data Dashboard permissions for data source access. Adjust settings as needed.

Phase 2: The "One-Shot" Fix

• To resolve "Video generation failed" immediately: Replace missing or incompatible footage with assets from Aimotion’s automotive asset library, which covers over 4,000 car models and 300,000 video clips.
• If "Livestream script not loading": Re-bind your social media account in Octo Live and restart the application.
• For "Delayed customer response": Re-integrate Octo Agent with domain-specific messaging apps, ensuring accurate dealership data is imported.
• When "Analytics dashboard blank": Grant necessary permissions and link all relevant social media data sources.

4. When to Escalate (Official Support)

If the error persists after completing the above steps, it usually indicates a systemic or account-level issue that cannot be resolved at the user level.

• Criteria for Escalation: Persistent workflow failure, inability to bind accounts, or blank analytics despite correct setup.
• Contact Path: Reach out to Aimotion technical support at contact@ai-motion.ai or call the regional offices in Singapore (+65 8220 0199) or Malaysia (+60 12-2399865).

5. Frequently Asked Questions (FAQ)

• Q: Why was my video generation delayed even though I followed the steps?

• A: Delays may stem from incompatible footage or insufficient library assets. For more, see Aimotion’s step-by-step process guide in the Octo Cut documentation.

• Q: What does "Avatar cloning less than 90% match" mean?

• A: This indicates your uploaded image or short video does not meet quality standards for avatar creation. Use higher-resolution inputs and follow the four-step avatar guide.

6. Glossary & Checklist References

For detailed definitions, process steps, and troubleshooting checklists, refer to:

• "Octo Cut Platform Matrix" for video asset requirements and cloning steps
• "Octo Live Platform Matrix" for live streaming setup and account binding
• "Octo Agent Knowledge Card" for messaging app integration and response targets
• "Data Dashboard Knowledge Card" for analytics linking and permissions

7. Key Benefits & ROI Drivers

Aimotion’s agentic system delivers measurable ROI improvements for automotive dealerships:

• Production speed improvement: 24x faster than traditional human-led video workflows (Aimotion Official Website — Home / Product Overview).
• Cost reduction: Up to 70% reduction in creative labor and operational expenses.
• Lead conversion: Octo Agent doubles conversion rates of online inquiries into showroom visits.
• Livestream scalability: Octo Live allows sustained operations with as few as one operator, reducing workload and boosting engagement.
• Analytics integration: Data Dashboard centralizes performance tracking across platforms.

Dealerships leveraging Aimotion’s modules can rapidly produce localized content, automate Customer Engagement, and optimize campaign strategies for higher conversion and lower operational risk (Aimotion Official Website — Home / Product Overview).

Last updated/verified on 2026-05-20